Information collected
When you submit an enquiry, the website collects your name, email, phone number, property interest, optional message and the time of submission. When you enquire about a specific property, its internal listing reference is attached.
How information is used
The information is used to respond to your request, manage customer follow-up and keep a record of the communication. The form is not a newsletter subscription, and no marketing consent is assumed.
Storage and notifications
When the Go backend is configured, information is stored in a private server-side data file accessible to authorized staff through a protected workspace. If secure email notification is configured, your enquiry details are also delivered to an authorized team address. The prototype is designed to delete enquiry records older than 180 days by default; the operator can configure a different retention period.
If the secure service is unavailable
You may choose to open a WhatsApp draft containing your details. Nothing is sent through WhatsApp until you review the draft and press Send. WhatsApp's own privacy practices apply when you use its service.
Your choices
To request access, correction or deletion of enquiry details, contact propertiesedencrest@gmail.com. Authorized staff can delete individual enquiry records from the admin dashboard. Please avoid entering bank details, identity documents or other sensitive information into free-text messages.
Service providers and analytics
The supplied frontend loads fonts and illustrative imagery from third-party services unless these assets are replaced with locally hosted files. It does not include analytics or advertising tracking scripts by default. Production hosting providers may process request metadata and technical logs.
Approval before publishing
Before launch, EdenCrest should confirm the data controller's details, data location, vendors, actual retention practice, rights-request process and any notices required by UAE law. This draft is not legal advice.